I’m Anthony Millhouse, owner of City Garage Door Service. Like many service business owners, I know how much has to happen between the first phone call and a completed job.
Customer details, schedules, estimates, pricing and follow-up all need to stay organized, even when the day doesn’t go as planned.
The tools helped me see what I needed.
Over the years, I used platforms including Housecall Pro, ServiceTitan and Jobber. That experience showed me how valuable a CRM can be. It also helped me understand what I needed from a system of my own.
For my business, subscription costs, paid features and integrations were becoming harder to justify. Updates and feature changes often meant adjusting the way we worked. I reached a point where I felt I was organizing my business around the software, and I wanted a better fit.
So I built one for my own company.
I took matters into my own hands and built a custom CRM for my garage door business. The goal was practical: automate the tasks that made sense, keep the workflow organized and make everyday information fast and easy to find.
I wanted consistent pricing, clear steps and tools that felt straightforward to use during a busy workday. Ease of use mattered just as much as capability. Every decision came back to a simple question: would this make the work easier to manage?
Software should support the way your business works.
That experience became the reason for this business.
I wanted to bring the same thoughtful approach to other service companies, starting with how they actually operate and what their teams need.
The features and examples shown here are a starting point for that conversation. Your business has its own services, pricing, people and processes. A custom CRM gives us the opportunity to build around those details and create a system that supports the way you work.
Anthony MillhouseOwner, City Garage Door Service